Montrose Grace Place: Mid-Semester Review

Approaching the mid-semester review, we wanted to give the community a good summary of the problem we are up against, as well as show everyone how we were planning on approaching our solution going forward in the design process. In our presentation, we wanted to clearly communicate the two major problems our card will address: outdated, irrelevant information, and a lack of helpful navigation information. We also wanted to establish measurable goals, like having our users report using the help card more than once. Lastly, we asked the audience if they could help us with our biggest question: how can … Continue reading Montrose Grace Place: Mid-Semester Review

Montrose Grace Place: Reframe

Going into reframe, we wanted to start to develop our design goals before going into the ideation process. We based our How Can We statements and our measures of success on the material we retrieved from interviewing our users from the Immerse phase, as well as the information from secondary sources and internet research we had done. Ultimately we decided on this HCW statement: How can we compile and present information about the navigation to and use of resources that youth at risk of homelessness would feel comfortable with? This statement encompasses both our concerns with the usability of the … Continue reading Montrose Grace Place: Reframe