Montrose Grace Place: Reframe

Going into reframe, we wanted to start to develop our design goals before going into the ideation process. We based our How Can We statements and our measures of success on the material we retrieved from interviewing our users from the Immerse phase, as well as the information from secondary sources and internet research we had done. Ultimately we decided on this HCW statement: How can we compile and present information about the navigation to and use of resources that youth at risk of homelessness would feel comfortable with? This statement encompasses both our concerns with the usability of the … Continue reading Montrose Grace Place: Reframe

Montrose Grace Place: Immerse

In order to immerse ourselves in our users’ experiences, we traveled to the Montrose Grace Place and interviewed the youth who attend the weekly dinners and activities there. Most of the attendees at MGP are 18-21 years old, and they are a very close-knit group. They seem to come very often to MGP and have formed close relationships with each other and with those running the organization, such as our community partner, Courtey. When we told them we were redesigning the helpcard, they almost instantaneously had questions for us, especially regarding information on GED/education and daycare services. Without prompting them, … Continue reading Montrose Grace Place: Immerse

Thread Together: Immerse

  How did you immerse yourselves in your respective problem space, what have you accomplished (summarize)? This week we had a phone call meeting with Kaila, our community partner and asked her about what The Community Cloth’s needs and goals are by the term “customer engagement”. This led us down the path of discussing how we want these women to be seen and what would make a good story. During our weekly team meeting we each classified our own expectations for this problem space and discussed how they aligned in terms with our team and the community partner’s vision. We … Continue reading Thread Together: Immerse

Montrose Grace Place: Identify

We are the team working with the Monstrose Grace Place and the Houston Coalition for the Homeless. Our names are Jared Snow, Ashton Drake, Chidera Ezuma-Igwe, and Matthew Perez. We are working together because we are interested and passionate about the intersectionality of LGBT+ specific issues within the homeless community. We are working on designing a way to distribute information on resources that the City of Houston has to offer its homeless and housing insecure community. Specifically we are working with the Montrose Grace Place, and focusing on information which is relevant to the homeless youth. We have identified our underlying … Continue reading Montrose Grace Place: Identify